Agents online now
Real humans.
24×7.
No bots. No ticket queues. No "we will get back to you in 3–5 business days". When you need us, a real person is there within 5 minutes — every day, every hour.
Our support promise
Four commitments. No exceptions.
You did not sign up to become a tech support engineer. Leave that to us.
5-minute median response
Open chat, type your question, wait up to 300 seconds. Usually much less. Real humans. Real fast.
Your success manager
Every school gets a named success manager who checks in quarterly, pre-emptively fixes issues, and escalates on your behalf.
No tier system
No silver / gold / platinum. Every school gets the same world-class service — whether you pay for 50 students or 5,000.
We own the problem
Never "contact your browser vendor" or "try another phone". If something breaks for you, it is our problem until it is fixed.
Support CSAT
Median first response
Resolved in first chat
Availability · every day
Choose your channel
Six ways to reach us. One of them is right now.
Every school, every role, every tier — all get the same access to every channel below. No gatekeeping.
Live chat
Reply in 5 min
The fastest way. Open the chat widget anywhere in the product — we see your school, your role and your exact screen.
Open chat →
Reply in 1 hour
support@webnify.co.in · We respond with a named engineer and a working fix, not a canned auto-reply.
Write email →
Phone
9 AM – 9 PM IST
+91 98765 43210 · One tap away from a human on the other end — especially good for urgent situations.
Call now →
Reply in 10 min
Low-bandwidth? Photo of a paper register? Ping us on WhatsApp. We answer in chat, send you an invoice or migration link.
Message us →
Screen-share call
Same-hour slot
When chat is not enough — a solutions engineer hops on a call, shares screens, and walks through the fix with you live.
Book 1:1 →
Docs & videos
Instant
Step-by-step product guides, a public changelog, and 90-second walkthrough videos for every workflow.
Browse docs →
Self-serve resources
Answers, on tap.
When you do not need a human — dive into docs, guides, status and changelog, any time.
Product docs
Every module, every screen, every API — documented with screenshots and short videos.
Quick-start guides
Day-1 checklist, Week-1 checklist, first-month checklist. Walk through each in 10 minutes.
Status page
Live uptime, historical incidents, and scheduled maintenance windows — full transparency.
Changelog
Every feature we ship, every bug we fix — announced weekly with before / after screenshots.
Limited — 1st month free
Give your school the premium platform it deserves.
Try WEBNIFY free for 30 days. Our team handles migration, your branding, and training — so you just show up ready.